SHIPPING UPDATE

Please be aware of shipping delays across the world due to several restrictions which are out of our control. We cannot guarantee the delivery time of your parcel, and if it is delayed please check with us at hello@supsup.co to get an expected delivery date. Hope everyone is safe & well x

HUNGARY

FREE STANDARD SHIPPING on all orders!

Delivery time

We aim to have all orders shipped within 48 hours. Standard shipping may take 1-3 business days to arrive. We understand how slow time can go waiting for a new purchase, therefore we are doing everything we can to get your order to you as soon as possible.

INTERNATIONAL

International orders within Europe are charged at rate charge of 5.000 HUF for express shipping. International orders outside of Europe are charged at rate charge of 10.000 HUF for express shipping.

Delivery time

We aim to have all orders packed and shipped within 48 hours. We offer express shipping for international orders which may take 1-3 business days to arrive.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel. On the day of the delivery you’ll receive another email with the details and an estimated time of delivery.

If you are not home at the time of delivery, you will receive and email with your options for delivery or cancellation.

Please be aware of shipping delays across the world due to several restrictions which are out of our control. We cannot guarantee the delivery time of your parcel, and if it is delayed please check your tracking number to get an expected delivery date.

IMPORT LIABILITIES AND TAXES

Please note SUPSUP does not cover import liabilities that may be applied by the government of the destination country. SUPSUP will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will SUPSUP accept any orders back due to rejection of customs charges.

SUPSUP is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.

Shipping charges are non refundable.

PRE ORDERS

Pre order shipping dates are an estimate only due to a number of factors being out of our control. If your order contains other items which aren’t pre order, they will be shipped all together once the pre order arrives. If you’d like your items shipped separately please make separate orders.

ADDITIONAL NOTE

The cost of all shipping provided on the supsup.co site is not a reflection of customer return shipping costs from international destinations. It is the full responsibility of the customer to fund the cost of international return shipping and is not under any circumstance covered by SUPSUP. If further information is required regarding returns, please see our Returns page or contact hello@supsup.co.